Talk to a person
Tell us what you're patching, and we'll take it from there.
No ticket number, no chatbot loop — a real person on the order desk reads every message that comes through here.
Response time
A real person replies within a few hours, Monday to Friday.
What's useful to include
Your artwork or a description of it, a rough quantity, the patch type you're leaning toward, and any deadline you're working against.