Shipping Policy
Last updated: October 27, 2026
Every Legion Patches order is made to order. This page explains how long it takes, where we ship, what shipping costs and what happens if a parcel has a problem.
Shipping cost
Shipping is free on every order. It is included in the patch price you see in the calculator and at checkout, so there is nothing extra to pay us for delivery.
Where we ship
We ship worldwide, including the United States, Canada, the United Kingdom, the European Union and Australia. If you are not sure whether we deliver to your country, message us before you order. We do not ship to countries or people where US sanctions or export laws prohibit it.
How long it takes
| Step | Usual time |
|---|---|
| Free digital mockup | Within 6 hours of your order |
| Physical sample for your approval | 2 to 3 days after you approve the mockup |
| Production | About 2 weeks after you approve the sample and your order is paid in full |
| Shipping | About 2 weeks from dispatch |
| Total | About 4 to 5 weeks |
These times are estimates, not guarantees. Revisions to your mockup, late approvals, customs checks and carrier delays can add time. We do not offer rush production.
Tracking
Every order ships with a tracked courier. When your order is dispatched we email you the tracking number, and you can follow every step of your order on the private tracking link in your order emails.
Customs, duties and taxes
Shipping is free, and import duties, customs fees and taxes are included in our price. We pay them for every country we ship to, so there is nothing extra to pay when your patches arrive. If a carrier or customs office asks you to pay anything on your order, please don’t pay it. Contact us and we will sort it out with them.
Address
We ship to the address on your order. Please check it carefully. If you need to change it, contact us before your order is dispatched. We are not responsible for parcels sent to an incorrect address that you gave us.
Late, lost or damaged parcels
- Late: if your parcel has not arrived 10 days after the estimated delivery date, contact us and we will chase it with the carrier.
- Lost: if the carrier confirms the parcel is lost, or it has not arrived 30 days after dispatch, we remake and reship your order for free or refund you in full.
- Damaged: if your patches arrive damaged, send us photos within 14 days of delivery and we remake them or refund you, as set out in our refund and return policy.
Contact
Email: contact@legionpatches.com
WhatsApp: +1 437 703 7747
Contact form: legionpatches.com/contact